Returns & Exchanges
At Smeg Appliance Parts, we want to ensure your repairs are successful by offering a hassle-free 30-day return policy for all unused and uninstalled genuine components. Please ensure all parts are returned in their original packaging to qualify for a full refund.
Initiate Your Return
Log into your account or use our guest portal to enter your order number and email address to start the return request.
Verify Part Condition
Ensure the Smeg component has not been installed or modified, and is securely placed back into its original manufacturer box with all protective padding.
Print and Attach Label
Download your prepaid shipping label from the confirmation email and affix it clearly to the outside of your shipping carton.
Receive Your Refund
Once our warehouse inspects the part for functionality and condition, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing